System Status
All Systems Operational

About This Site

Our goal is 100% uptime.

We recognize the importance of being able to trust the companies which help run your business. We want to be one of the most transparent vendors you work with. Transparency keeps us honest, and drives us to our goal of 100% uptime.

We monitor the status of all Mailprotector services. If there are any interruptions in service, a note will be posted here.

If you are experiencing problems with your Mailprotector service and do not see a notice posted, please contact our service team.

Uptime over the past 90 days. View historical uptime.
Shield Operational
90 days ago
100.0 % uptime
Today
Bracket Encrypted Email ? Operational
90 days ago
100.0 % uptime
Today
CloudFilter and SafeSend Email Security ? Operational
90 days ago
100.0 % uptime
Today
Management Console ? Operational
90 days ago
100.0 % uptime
Today
XtraMail Continuity ? Operational
90 days ago
100.0 % uptime
Today
SecureStore Archiving ? Operational
90 days ago
100.0 % uptime
Today
CloudMail Hosted Email ? Operational
90 days ago
100.0 % uptime
Today
Service Announcements ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
Shield Maintenance - Tue, Sep 10 beginning at 9 PM ET
Completed - The scheduled maintenance has been completed.
Sep 10, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 EDT
Scheduled - Maintenance on Shield will be conducted Tuesday, September 10, starting at 9:00 PM ET. The maintenance will be completed within two hours or less. Minor email delivery delays may occur during the maintenance window
Sep 9, 12:44 EDT
Outbound emails held for review aggressively
Resolved - From approximately 3:35 PM ET outgoing emails were being held for review at an aggressive rate. The team was alerted and resolved the verification rule causing the aggressive filtering about an hour later.

Emails sent during this time will need to be released by the sender. Senders will have received a notification stating their email(s) been held for review and clicking the release button will deliver the message to the intended recipient(s).
Sep 10, 15:30 EDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

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