CloudMail client connections timing out

Incident Report for Mailprotector

Resolved

This incident has been resolved.
Posted Oct 27, 2025 - 14:01 EDT

Monitoring

Connections to CloudMail are operating as expected. We will continue to monitor the status.
Posted Oct 27, 2025 - 10:47 EDT

Investigating

We are investigating errors connecting to CloudMail via webmail and email clients.
Posted Oct 27, 2025 - 10:08 EDT
This incident affected: CloudMail Hosted Email.